Responsible Gaming
At Rollero, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always be an entertaining pastime and never a cause for concern. Responsible gaming is at the heart of our operations, and we provide a range of tools and resources to help players stay in control of their activity. This page outlines the support available at the Rollero online casino, ensuring a positive and secure experience.
Player Protection Tools
To promote a healthy approach to gaming, we have integrated several account management tools. These features are designed to be user-friendly and can be accessed directly from a player’s account profile. They provide effective ways to manage time and spending.
Setting Deposit Limits
One of the most effective ways to manage a budget is by setting deposit limits. Players can choose to limit the amount of money they can deposit on a daily, weekly, or monthly basis. This proactive measure helps ensure that spending stays within affordable levels and prevents chasing losses. Once a limit is set, it cannot be increased until a specified period has passed, providing a crucial cooling-off time for reconsideration.
Session Limits and Reality Checks
It can be easy to lose track of time while enjoying games. The session limit tool allows players to pre-determine the maximum amount of time for a single gaming session. Once the limit is reached, the session will automatically end. Additionally, ‘Reality Check’ notifications can be activated. These are regular pop-up reminders that appear on the screen, displaying how long a person has been playing, helping to maintain awareness of the time spent on the platform.
Taking a Break from Gaming
Sometimes, taking a step back is necessary. We offer two options for players who feel they need a break from gambling.
Cooling-Off Period
A Cooling-Off period is a short-term break that can be activated for a period ranging from 24 hours up to six weeks. During this time, the account will be temporarily suspended, and it will not be possible to make deposits or play games. This is a useful tool for taking a brief pause to reassess gaming habits.
Self-Exclusion
For those who feel their gambling is becoming problematic, Self-Exclusion is a more formal and long-term solution. This option allows players to block access to their account for a minimum of six months, or even permanently. This is a significant step, and we recommend that anyone considering it also seeks advice from a professional support service.
External Support and Resources
If you or someone you know needs support with problem gambling, several confidential and professional organisations in Australia can provide assistance. For more details on our operational standards, please see the Rollero about us page. We encourage anyone with concerns to reach out to one of these dedicated services:
- Gambling Help Online
- Gamblers Anonymous Australia
- Lifeline Australia